Software:
Adobe Photoshop 2020 | Microsoft Windows 10
If you encountered this error message when launching Adobe Photoshop:
“There was a problem with Generator. If the problem persits….”
Chances are it has to do with Windows 10 Ransomware protection blocking it and one of it’s components, and if you continue to working with Photoshop with this problem you’ll find export modules (and maybe other features) not working.
In-order to fix the problem, we have to set Windows Ransomware protection not to block these components:
- In the Windows Virus & threat protection settings,
Click Manage ransomware protection:
- In the Windows Ransomware protection settings,
Click Allow an app through Controlled folder access:
- In the Allow an app through Controlled folder access settings,
Click Add an allowed app:
- To avoid having to locate the specific executable files choose Recently blocked apps:
- In the Recently blocked apps select both AdobeGCClient.exe and Photoshop.exe:
* Click the plus button to add them:
General note:
You may need to to the same with many other apps.
Every time you get a Windows notification about a process being blocked,
Visit the ransomware protection setting, check what was the last app being blocked and see if it needs to be allowed to operate
That’s it. hope you’ll find this helpful! 🙂
